Cancellation Refund Policy and Nondisclosure Agreement

Cancellation Refund Conditions

Donor; in case of refund conditions occur in accordance with Article 295 and other related articles of Code of Obligations, might cancel his/her donation and request refund, and should explicitly and clearly state the donation (date, amount, name and other information that might be requested by the Foundation or the Bank) and send it to GENÇ HAYAT FOUNDATION by mail to the address “Yeşilce Mah. Yunus Emre Cad. Dalgıç Sok. No:1/ 4 Kağıthane, Istanbul” and send an informative email to hakan@genchayat.org. If retraction notice is not received by GENÇ HAYAT FOUNDATION, the request will not be valid and refund of donation will not be realized. Regular donations can be stopped by notifying at least 10 days before the withdrawal date. The Foundation has the right to make changes on cancellation and refund conditions.

Protection and Security of Personal Information

All the personal information received during the payment is protected by high electronic and physical security systems. The Foundation undertakes and guarantees not to disclose, publish or share with third parties any personal information without the approval of the Donor. Personal information might only be laid before official authorities according to the compulsory legislations in force or the requests acknowledgedly made by official authorities. Genç Hayat Foundation reserves the rights to use general user information besides personal information for informative, publicity, announcement and proposal purposes, only if Donor agrees to share. 

Payment Information Security

The credit card information used during the collections made by Genç Hayat Foundation is kept by using 256-bit SSL encryption protocol to transfer to the system of contracted bank and bank undertakes the inquiry transaction. Inquiry result is conveyed to Donor immediately and payment transaction is completed. Credit card information is directly conveyed to the bank and all the process is completed between Donor and the bank. The lock picture in the bottom-right corner of the payment page shows that the official page is encrypted and secured by SSL. Istanbul Çaglayan courts and enforcement offices shall be authorized in the settlement of disputes arising from this Agreement between the Parties.